Careers
We hire client success managers.
Remote roles inside coaching businesses doing $50K to $1M+ a month. You are trained in 30 days, given a procedure for every touchpoint, and measured on whether clients win, stay and renew.
After the Sale
The community for the people who run everything after the sale: client success managers in the coaching space. It is where our client success managers learn the job, and where we look first when a coaching business needs one.
How a CSM keeps a client on track: onboarding, check-ins, at-risk saves, proof at milestones and the renewal conversation. The same playbook we run inside our clients' businesses.
Client success managers, operations leads and coaches who do this work every day, comparing notes on what keeps clients winning and staying.
When we need a CSM for a coaching business we hire from here first. Open roles are posted in the community before anywhere else.
Client Success Manager, remote
You own a book of clients inside a high-ticket coaching program: onboarding calls, the day-3 and day-14 check-ins, at-risk escalation, proof requests at milestones and the renewal conversation. You work from a dashboard and a set of SOPs, and you report into a weekly review.
What we look for
- You have coached, taught, supported or sold to people one to one, and you like following through.
- You are comfortable on camera and in voice notes. Most of the work is a message that gets a reply.
- You write clearly and log what you did without being asked.
- You can work hours that overlap with United States clients.
How to apply
Record a Loom of no more than three minutes: who you are, one time you kept someone on track when they wanted to quit, and why this role. Then send the link through the contact form. No CV needed at this stage.
- Thirty-day training with shadowing, scripts and a sign-off checklist.
- A defined client ratio, so the book is workable.
- A scorecard: reply time, check-in completion, at-risk saves, renewals.
- Employed or contracted by the coaching business you serve, managed by us.
Read the full job description and how the 30-day training works.
