Results
Named coaches. Their own numbers.
Three full engagements and five more clients, every one named, with figures the client has cleared in writing. The scoreboard runs across all engagements.
Case studies
The engagements, in full.
What was in place, what we built, in what order, and what moved. Same three themes on every client: revenue built, client success proved, lean fulfillment.
From the offers we built and the back end we run. One package alone sold 1,000+ times, plus the upsells and resells we added.
Brought up from almost nothing, with 50+ testimonials collected. Data tracking from zero: every client's progress, attendance and results, visible weekly.
We hired and manage the client success team, 3 full-time plus a handful of fractional coaches, with a full client dashboard and KPIs. Fulfillment cost under 5%.
- $5M+ in extra revenue, one package we built alone sold 1,000+ times
- Fulfillment cost under 5%, with 7 figures a month run by 3 full-time employees
- Trustpilot 4.8, brought up from almost nothing, with 50+ testimonials collected
- Client data tracking from zero to full transparency
Acquisition Ace sells a high-ticket program that teaches people to buy small businesses. Sales were strong; delivery had grown around the founder and a handful of helpers.
Client results were not measured. There was no client success rate, no way to see who was drifting, and no renewal path for clients who finished the program and still wanted help.
The cost of fulfillment was unknown, which meant every new sale carried an unknown margin.
- A client success team: roles defined, people hired and trained, an SOP for every touchpoint from onboarding to renewal.
- Results tracking: a client dashboard with a health score per client, drop-off flags and a weekly cohort review.
- A proof engine: milestone-triggered testimonial and case-study collection, which now feeds the sales side.
- A resell path: a renewal package built from the existing program, offered at the moment clients reach a defined milestone.
- Cost control: staffing designed around clients per full-time employee, so 600 to 800 active clients run on three full-time people plus fractional coaches.
- Client success rate went from unmeasured to above 20% within months, and is reviewed weekly.
- Upsells and resells added more than $1M in the first six to eight months, without additional ad spend.
- Fulfillment cost settled below 5% of revenue.
- The founder stopped being the delivery bottleneck. Decisions moved to the dashboard and the team.
Audit of delivery, client list and current promises. Roles and metrics defined.
Team hired and trained, dashboard live, SOPs written, onboarding rebuilt. Back end running by day 30.
First resell offers made at milestone. Proof collection running. CSR measured and reported weekly.
Resell path tuned. Upsells and resells pass $1M cumulative.
The back end was built while coaching and improved every month, so every client was tracked and offered the next step from day one.
More than half of clients reach the program's stated result, and the average client stays two to three years.
Up from $4K per client. Upsell and resell flows built into the program: more than 30% of revenue now comes from resells, with no extra ad spend.
- $0 to $250K a month, back end built while coaching and improved every month
- Client lifetime value from $4K to $50K+
- 30%+ of revenue from resells, no extra ad spend
- Clients stay 2 to 3 years on average
Video Business Academy teaches videographers to run a profitable production business. At the start there were no clients, no delivery team and no systems.
The decision was to build the back end first, so that every client signed would be retained, tracked and offered the next step at the right time.
- Client success systems from day one: onboarding, check-in cadence, and a defined result each client is working toward.
- Retention tracking: every client's progress and engagement visible weekly, with drop-off flagged early.
- Upsell and resell flows: continuation and expansion offers built into the program's structure, not bolted on later.
- A delivery team scaled with the client base, so the founder's time stayed on coaching, not administration.
- Revenue grew from zero to $250K a month.
- Client lifetime value rose from around $4K to more than $50K.
- More than half of clients reach the program's stated result.
- More than 30% of revenue comes from resells, and the average client stays two to three years.
Started coaching. Delivery model, client result and tracking built and improved as the first clients came in.
First cohorts onboarded with the full back end in place. Retention tracked from the first client.
Resell flows compound. Lifetime value climbs past $50K. Team grows with the client base.
We designed the high-ticket offer and the front-end offers from scratch. The first month did over $50K, starting from zero.
The Laundry Profits brand, logo and design, the offer, the video training structure and the whole back end. She shot the videos; we built the rest.
We brought in the marketing and the sales partners and set them up, so Cami could stay on content and her clients.
- $50K+ in the first month, from zero
- High-ticket offer, brand and video training built from scratch
- Marketing and sales partners brought in
- Full back end built before the first client
Cami had built a large audience around laundry businesses, with more than a million followers across Instagram, TikTok and YouTube, and no high-ticket offer behind it.
There was no brand for the program, no offer, no training and no delivery team. Everything had to be invented.
- The offer: a unique angle for the market, teaching people to run a laundry pickup-and-delivery business from home, with the high-ticket program and the front-end offers designed around it.
- The brand: Laundry Profits, with the name, logo and design.
- The training: the full structure of the video training. Cami recorded the videos.
- The back end: client success, onboarding and tracking built before the first client came in.
- The partners: marketing and sales partners brought in and set up, so Cami could stay on content and her clients.
- More than $50K in revenue in the first month, from zero.
- A complete high-ticket business where there was only an audience.
Offer and brand designed. Laundry Profits named, logo and design done.
Training structured and recorded. Back end, onboarding and tracking built. Marketing and sales partners brought in.
First month closes above $50K.
Before and after
The numbers that moved.
In their words
Hear it from them.
Recorded by the clients themselves. Click to play.
A video testimonial is being recorded and goes up here as soon as it is cleared.
More clients
5 more coaches we've worked with.
Consulting, offer builds and strategy builds. Their numbers are theirs to publish, so the rows say what we did, not what they made.
Designed their Performance-Based Fulfillment strategy and consulted the team on client success, for them to run in-house.
Rebuilt the whole fulfillment strategy with the team: how clients are delivered to, tracked and kept.
Built out her high-ticket offer with her, from the promise to the delivery.
From the first idea to his first $100K month, with business consulting for the coaching offer along the way.
Consulting on fulfillment: the video training rebuilt, and a client back end to track results and improve them.
Week one, every time
Every engagement starts with the same audit.
Consulting or done for you, week one is the same instrument: the questions on the right, answered with the client's own numbers. Most coaches can answer the team column and almost none of the tracking column. That gap is the plan.
Get the free 45-minute audit- Who owns client success
- Can the team carry the volume
- Clients per full-time employee
- Delivery cost as a share of revenue
- Client success rate
- Time to value
- Lifetime duration, months a client stays
- On-track rate per stage
- Where each client is, A to Z
- Share of revenue from existing clients
- Upsell, resell and downsell path
- What happens at offboarding
- The check-in that sells the next step
- Testimonials per month
- Trustpilot process
- Referral program
- Welcome and milestone moments
