Laundry Profits teaches clients to start a pickup-and-delivery laundry business in five levels. The client does the work. The program shows them how.
What is a done-with-you coaching program?
A done-with-you program changes who does the work. The coach or the team works on the client's actual material with them, live or in a shared document. The client leaves with a finished piece. It sits between two models most coaches already know.
| Model | Who does the work | Where it fits |
|---|---|---|
| Do it yourself | The client, from video training and calls | Main programs and downsells; a downsell is often the video training only |
| Done with you | The client and the team together | Premium tiers and next offers |
| Done for you | The team | Services, priced and staffed as services |
How does done-with-you work in practice?
The team touches the client's real work. A coach goes through their sales script line by line, builds the first ad with them, or fixes their pricing sheet on the call. The client sees how it is done and builds the next one alone.
That costs team time for every client. So done-with-you usually sits in a smaller, more expensive tier, or in one-to-one calls clients book themselves. Group fits the lower high-ticket offers, around $7K. One-to-one belongs to the very premium offer.
When should a coaching offer be done-with-you?
When clients stall at a step that teaching alone does not get them past. If on-track rate drops at the same stage every month, a done-with-you session at that stage may be the fix. Track it, and keep it only if clients who get the session move faster.
And as a next offer. A client who reached the result often wants help building the next level faster. A done-with-you tier is a natural upsell, priced for the time it takes.
First question: does the offer promise something the team can actually fulfill? 'We get X done for you' is dangerous unless you are sure. One small done-for-you item makes people think everything is done for them, and then delivery falls apart.
What goes wrong with done-with-you programs?
The line blurs. A coach builds one piece for a client as a favour, the client mentions it in the community, and soon others ask for the same. Write what the team does and what the client does into the offer, and say it on the onboarding call.
Sales stretches it. 'We do it with you' becomes 'they do it for you' on a sales call, and the gap turns into a refund request. A lot of chargebacks is usually a sales problem: the team promised something the business does not do.
The client stops learning. If the team does the hard part every time, the client cannot repeat it when the program ends.
Watch out. Adding a done-with-you element mid-program confuses clients, even as an upgrade. Frame it before it lands and say exactly who gets it.
Further reading: A done-for-you service as the next coaching offer · Tiered coaching packages · Closers causing churn: the oversold sales call
Diego Miescher
